Frequently Asked Questions

WHAT IS THE GELRY BOX? 

GELRY BOX is a monthly Jewelry subscription delivered right to your door. Featuring 3 unique high-quality boutique jewelry pieces curated to your preferences.


IS IT A RENTAL JEWELRY SUBSCRIPTION?

No, you keep everything you receive without paying anything extra.


WHEN WILL I RECEIVE MY FIRST GELRY BOX?  

Your first box will ship within 48 hours. Subsequent boxes will ship on the 16h - 21st of each month. Order by the 15th to receive the current box.  


WHERE DO YOU SHIP? 

We currently only ship to the United States and its territories.


HOW DO I UPDATE MY BILLING INFORMATION/SHIPPING ADDRESS?

Login to your account and update your billing information within account settings.


WHAT IS YOUR CANCELLATION POLICY? 

You may cancel with just a few clicks at any time.


CAN I "SKIP" A MONTH?

Yes!  Login to your account settings and you'll have the ability to skip the following month. 


 WHAT IS THE JEWELRY MADE OF?

Our jewelry is constructed with plating over a base metal. Most jewelry across our brands has Stainless steel, brass as the base metal.  We use semi-precious stones in many of our styles as well.  These include opal, agate, quartz, jasper, labradorite, aventurine, moonstone, garnet, and amethyst.   


WHAT SHOULD I DO IF ONE OF MY PIECES ARRIVED DAMAGED?

If you receive a damaged piece, please email us a picture of the damaged item at info@gelrybox.com within 15 days.